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EMPLOYEE BENEFITS

WHAT'S A PROVIDER

What is a provider?
A provider is a licensed health care facility, program, agency, doctor or health professional that delivers health care services.

Any Doctor, Any Time

As a Aetna PPO member, you have the freedom to choose the doctors and hospitals that best meet the needs of you and your family.

Here's what you need to know about your PPO coverage:
•If you visit in-network Doctors & Hospitals, you pay less out-of-pocket, you don't have to file claims and you get the highest level of benefits.
• If you visit an out-of-network doctor or hospital, your out-of-pocket costs will be higher. 

FIND A DOCTOR

Use the Aetna Docfind to get addresses and phone numbers for providers (doctors, hospitals and other medical facilities) based on your plan and location.

FIND BLUE ESSENTIAL ACCESS DOCTOR OR HOSPITAL

FIND AETNA DOCTOR OR HOSPITAL

What should I do if I can't find my doctor in the Provider Finder?
If you can't find your doctor in the Provider Finder, please contact us.

For questions about your medical benefits or claims information: 
Call Aetna 1(800) 222-9205

Call BCBS 1(888) 378-1633

DISTRICT INSURANCE OFFICE

GENERAL INFORMATION

If you have any questions please don't hesitate to call us or stop by our office.

Our office is located behind the Multi-purpose Center next to Ringgold Elementary. Office hours are Monday thru Friday 8:00 AM to 4:00 PM.

Rio Grande City CISD 
Insurance Department 
1 S Fort Ringgold 
Rio Grande City, TX 78582 

TRSLogo

Mrs. Susie Castillo

Insurance Department Clerk

suscastillo@rgccisd.org

Insurance Phone: (956) 716-6846 / Business Office Phone: (956) 716-6710